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RBS is looking for a Telephony Customer Service Adviser in Edinburgh.

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Post time10:11 23-09-2014

The Specialist Area Our goal is simple: to become the UK‘s most Helpful and Sustainable bank. It‘s all about putting the customer at the heart of everything we do, making their lives easier and taking the stress out of banking. We‘re in a position to help our customers with everything that‘s important to them – from day to day money matters to buying their homes, protecting their families or building their future. And by getting this right, we‘re well on track to rebuilding the future of RBS too. All of this starts with having the right people on our team. People who share our belief that the customer comes first, are driven to go above and beyond what‘s expected and who let their enthusiasm shine through every day. People who are always professional in their work, but can engage with customers and talk to them like the individuals that they are. We want our customers to be confident that they‘re making the right choices for themselves and their money, so to do this, we need to offer simple, straightforward help and advice. And by working as a team and making sure we‘re getting all of this right, we‘ll rebuild RBS into an organisation that everyone can be proud of – where service is everything. For our people this also means the chance to develop their skills and take their career in many different directions. Whatever you want to do and however you want to learn, we‘re here to help you take your career to the next level. Click on the link for more information: