Barclays is looking for a Mortgage Specialist in Liverpool, UK
One team with one goal
Barclays, we’re all one team. Our mission is to find the right solution
for the customer every day. Our telephone-based Mortgage Specialists go
the extra mile to make life easier, working hand in hand with branch
colleagues to provide integrated services. In short, we help customers
from all walks of life reach the right decisions – whether they’re
buying for the first time, looking for their next step on the property
ladder or making a key investment.
What you’ll give our customers
solely with pre-arranged calls, you will deliver outstanding service as
you offer expert mortgage and income protection advice to our
customers. You will enjoy extensive assistance and supervision, so you
can expect comprehensive support as you influence the full customer
journey and process a wide range of transactions. We will look to you to
add real value with every call, as you interpret complex customer
requirements, find the perfect solutions from our innovative portfolio,
and process all associated paperwork and compliance activity.
What you’ll get in return
Exceed our customers’ expectations and we’re certain we’ll exceed yours too.
start, you can expect excellent reward based on team performance,
private healthcare, childcare savings and a huge range of employee
discounts. You’ll also enjoy the freedom to do a great job today and the
support to realise your ambitions tomorrow, with a career that can take
you anywhere you want to go.
What you’ll need
you will hold CeMAP 1, 2 and 3 qualifications (or equivalent) and you
will certainly be experienced in contact centre and customer service
environments. Working knowledge of compliance requirements is essential,
alongside familiarity with mortgage and protection products – plus the
ability to learn fast. Needless to say, you will be a superb
relationship builder who is ready to go the extra mile every day and who
always put the customer first. Finally, it’s vital that you can
organise your own workload and deal with complicated administration
whilst demonstrating meticulous attention to detail.
Apply here: https://express.candarine.com/campaign/url/forward/a860be49b607